Privacy Policy
Introduction
CHM IT ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the Brazilian General Data Protection Law (LGPD - Lei Geral de Proteção de Dados) and the European General Data Protection Regulation (GDPR).
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, company name)
- Professional information (job title, business requirements, project details)
- Communication preferences and inquiry details
- Technical information (IP address, browser type, device information) collected automatically through cookies
How We Use Your Information
We use your personal data for the following purposes:
- Lead Generation & Sales: To respond to your inquiries, provide quotes, proposals, and follow up on potential business opportunities
- Service Delivery: To provide consulting services, project management, and professional support
- Communication: To send you service-related information, updates, and marketing communications (with your consent)
- Business Operations: To maintain records, analyze business performance, and improve our services
- Legal Compliance: To comply with legal obligations and protect our legal rights
Legal Basis for Processing
Under LGPD and GDPR, we process your personal data based on:
- Consent: When you provide information through our contact forms or subscribe to our communications
- Legitimate Interest: For business development, lead management, and improving our services
- Legal Obligation: To comply with applicable laws, regulations, and legal processes
Data Storage and Retention
Your personal data is stored securely on servers provided by Supabase, with infrastructure hosted on AWS. We implement appropriate technical and organizational measures to protect your information.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically: Active leads and client data are retained for the duration of our business relationship plus 5 years for legal and accounting purposes. Marketing communications data is retained until you unsubscribe or request deletion.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., hosting, email services, analytics)
- Business Partners: With your consent, we may share information with technology partners relevant to your project needs
- Legal Requirements: When required by law or to protect our legal rights
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Essential cookies are necessary for the website to function. Analytics cookies help us understand how visitors use our site.
You can control cookie preferences through our cookie consent banner and your browser settings.
Your Rights
Under LGPD and GDPR, you have the following rights regarding your personal data:
- Right to Access: Request information about the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Withdraw Consent: Withdraw your consent for processing at any time
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
CHM IT
info@chmit.tech
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.