AI & Generative AI

AI that works inside the enterprise, not beside it.

We design and build generative AI solutions, from agents and copilots to RAG, integrated with the systems and data your company already runs, with governance from day one.

The problem

Why most enterprise AI initiatives stall

Pilots are easy. Production is where AI meets identity, security, legacy systems and data that was never designed for it.

01

Prototypes that never reach production

A chatbot demo runs in a notebook. A production copilot needs authentication, audit trails, cost control and a support model.

02

Data that is not ready for retrieval

Documents spread across SharePoint, ERPs and file shares, without ownership, versioning or access rules, make retrieval unreliable.

03

No integration path

An agent that cannot read the order in the ERP or open a ticket in the service desk produces text, not outcomes.

04

Governance added too late

Without model policies, evaluation and monitoring, risk and security teams block the rollout after the budget has been spent.

Business impact

What changes when AI is treated as architecture

AI becomes a capability of the enterprise platform, reusable across departments, instead of a collection of disconnected experiments.

From experiments to a platform

A shared foundation for models, retrieval, orchestration and observability that every new use case reuses.

Outcomes tied to business processes

Agents connected to real systems close tickets, reconcile documents and answer customers with verified data.

Risk under control

Access control, data boundaries, evaluation and human approval are designed in, not bolted on.

Predictable cost

Model routing, caching and token budgets keep generative AI economics visible to finance.

What we deliver

What we deliver

From strategy and architecture to implementation, always connected to the enterprise landscape.

AI strategy and roadmap

Use-case discovery, prioritization by value and feasibility, target architecture and a phased roadmap aligned with your data and integration maturity.

  • AI Strategy
  • Roadmap

Enterprise AI architecture

Reference architecture for LLM applications: model gateway, retrieval layer, orchestration, guardrails, observability and integration patterns.

  • AI Architecture
  • LLM

RAG and knowledge systems

Retrieval-augmented generation over enterprise content: ingestion pipelines, chunking, embeddings, vector databases, hybrid search and evaluation.

  • RAG
  • Vector DB
  • Embeddings

AI agents and copilots

Task-oriented agents with tools, memory and approval steps, and copilots embedded in the applications people already use.

  • AI Agents
  • Copilots
  • MCP

LLM integration with enterprise systems

Secure connections between models and ERPs, CRMs, APIs, messaging and legacy platforms, built on our integration practice.

  • AI Integration
  • APIs

AI governance and Responsible AI

Policies, model evaluation, monitoring, data protection (LGPD and GDPR) and an operating model for AI in production.

  • AI Governance
  • Responsible AI
How we work

How we work

Short cycles, measurable quality and a platform that grows with each use case.

  1. 01

    Discover

    We map candidate use cases, data sources, systems and constraints, and select the ones with real business value.

  2. 02

    Architect

    We design the target architecture, choose models and platforms, and define security, governance and cost controls.

  3. 03

    Build

    We implement iteratively with evaluation sets, measuring answer quality, latency and cost before each release.

  4. 04

    Scale

    We turn the first solutions into a reusable platform, with monitoring, operations and enablement for your team.

Reference architecture

Reference architecture for enterprise generative AI

A layered design that separates models from data and from the applications that consume them.

01Experience
  • Copilots in existing applications
  • Conversational interfaces
  • APIs for internal products
02Orchestration
  • Agents and workflows
  • Tool calling and MCP
  • Prompt and policy management
  • Human approvals
03Knowledge
  • Ingestion and chunking
  • Embeddings and vector search
  • Hybrid retrieval
  • Access-aware indexing
04Models
  • Model gateway and routing
  • Azure OpenAI, AWS Bedrock, Anthropic, Google
  • Fine-tuned and open models
05Integration
  • APIs and events
  • ERP, CRM and legacy connectors
  • Identity and secrets
06Governance
  • Evaluation and testing
  • Observability and cost
  • Data protection and audit

Each layer can be adopted incrementally. Most companies start with knowledge and orchestration on top of the integration they already have.

Technologies

Technologies we work with

We are platform-independent and choose the model and tooling that fit your constraints, not the other way around.

Models and platforms
  • Azure OpenAI
  • AWS Bedrock
  • OpenAI
  • Anthropic Claude
  • Google Gemini
  • Hugging Face
Orchestration
  • LangChain
  • LangGraph
  • LlamaIndex
  • Model Context Protocol (MCP)
  • CrewAI
  • AutoGen
Retrieval and data
  • pgvector
  • Pinecone
  • Chroma
  • Azure AI Search
  • Microsoft Fabric
  • Databricks
Automation and integration
  • n8n
  • Make
  • REST and event-driven APIs
  • MuleSoft
  • Boomi
  • ServiceNow IntegrationHub
  • IBM App Connect
  • Oracle Integration
Benefits

Benefits

  • Grounded, auditable answers
    Responses cite enterprise sources and respect who is allowed to see what.
  • Faster path to production
    Reference patterns and evaluation harnesses remove the usual rework between pilot and release.
  • Reuse across departments
    One platform serves legal, operations, sales and IT instead of four separate vendors.
  • Compliance by design
    Data residency, retention and consent are handled in the architecture, not in a policy document.
  • Cost visibility
    Token usage, model mix and caching are measured per use case.
  • Team enablement
    Your engineers learn the patterns and own the platform after delivery.
Use cases

Where enterprise AI pays off

Typical scenarios we design for, always anchored to a business process and a system of record.

Internal knowledge assistants

Policies, procedures, contracts and technical documentation answered with citations and access control.

Customer service copilots

Agents that read the customer history in the CRM, propose responses and execute actions with approval.

Intelligent document processing

Extraction and classification of invoices, claims and forms, integrated with ERP workflows.

IT and operations automation

Agents that triage incidents, query monitoring tools and open changes through ServiceNow and other ITSM APIs.

Sales and proposal support

Drafting proposals and answering RFPs from an approved knowledge base.

Natural-language analytics

Questions over governed semantic models in Power BI or the lakehouse, with guardrails on what can be queried.

FAQ

Frequently asked questions

What is the difference between an AI pilot and an enterprise AI solution?

A pilot proves that a model can answer a question. An enterprise solution adds identity, access control, integration with systems of record, evaluation, monitoring, cost management and a support model. Most of the engineering effort sits in that second part, which is why we design it from the start.

Do we need to move all our data to the cloud to use generative AI?

No. Retrieval-based architectures can index content where it lives, and models can be consumed through private endpoints on Azure, AWS or Google Cloud. What matters is a clear data boundary: what the model can read, what it can write and what is logged.

Which large language model should we use?

It depends on the task, the required accuracy, latency, cost and data residency. We usually design a model gateway so the choice can change over time without rewriting applications, and we evaluate candidates on your own test set before committing.

How do you handle LGPD and GDPR in AI projects?

We classify data before it reaches a model, apply access-aware retrieval, minimize personal data in prompts, define retention for logs and document the legal basis for each use case. Governance is part of the architecture deliverable, not an afterthought.

How long does a first RAG or agent implementation take?

When data sources and integration points are accessible, a first production release is usually a matter of weeks rather than months. The discovery phase defines the scope, the evaluation criteria and a realistic timeline for your environment.

Can AI work with our legacy systems?

Yes. That is where our integration background matters. We expose legacy capabilities through APIs, events or middleware so agents can act on them safely, without modifying the core system.

Related solutions

Related solutions

Insights

Related insights

View all insights
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What is enterprise AI architecture?

The difference between a successful pilot and a production AI capability is rarely the model. It is the architecture around it. Here is what that architecture contains and which decisions matter.

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How to build an enterprise RAG architecture

RAG is simple to demo and hard to run. This guide walks through the components of a production retrieval-augmented generation architecture and the decisions that separate a reliable system from a chatbot that hallucinates politely.

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AI agents vs traditional automation: when to use each

Agents are not a replacement for every workflow engine and RPA bot. They are a new tool for a specific class of work. Knowing which class is the difference between a reliable operation and an expensive experiment.

Ready to move AI from pilot to production?

Talk to an architect about your use case, your systems and what it would take to run it safely at scale.